PROVIDING LOCAL AND LONG-DISTANCE MEDICAL TRANSPORTATION
Neighborhood Transport is a growing for-profit non-emergency medical transportation company proudly providing service throughout Lee County and prescheduled appointments beyond.
Founded in 2015 by a hardworking business owner, Luis Rodriguez, Neighborhood Transport provides assisted ambulatory and wheelchair transportation to area seniors and those with mobility challenges.
Unlike other services operating as a curb-to-curb service, Neighborhood Transport is committed to safely escorting you or your loved one from residence or facility to a clean, comfortable, and modern wheelchair accessible vehicle. On arrival at your destination, trained staff will escort you to check-in.
In leveraging years of experience in serving our community and performing thousands of successful transports, Neighborhood Transport's staff continues to build and cultivate strategic relationships with area staff, patients, and families. Rather than focusing exclusively on volume and profits, Neighborhood Transport is keenly focused on providing exceptional and timely customer service with the compassion you and your loved ones deserve.
Our Mission
To provide our clients with a unique, cost effective, and reliable transportation solution that meets individual needs while accommodating facility policies and concerns. We accomplish our Mission through:
- Effective strategic planning with an emphasis on controlled growth
- Recruiting, training, and retaining competent and capable staff and employees
- Utilizing state of the art ADA-compliant vehicles and equipment
- Developing effective and mutually beneficial strategic partnerships
- Maintaining flexible posture ready to adjust to various client, facility, and market needs
We are continuously striving to implement effective strategies for enhanced training, integrated technologies, and managerial support and communication. Because we provide local and long distance transportation, effective planning and communication between dispatch and key facilities is paramount.
We continuously work on enhancing our scheduling and traffic management in an effort to reduce travel and wait times while increasing efficiency. We work to adapt and implement policies and procedures to support our mission, to analyze and advise on transportation issues, evaluate scheduling conflicts, negotiate and correspond with carriers, vendors, and strategic partners.
Dispatchers will receive extensive instruction on using our technological integration systems designed to support our growing scheduling and logistical demands. Dispatchers are responsible for the following:
- Customer intake
- Preparation of daily schedules and trip manifests
- Effective driver management and scheduling
- Trip management and oversight
- Coordination with facility personnel
Question? Ready to make a reservation? Contact us for details. We look forward to serving you!
Neighborhood Transport, Inc. is an Equal Opportunity Employer headquartered in Fort Myers, Florida, a certified Minority Owned Business, and a proud member of the United Medial Transportation Providers Group (UMTPG). Neighborhood Transport is committed to hiring and developing employees of character and professionalism to support our corporate culture of integrity, continuity, and sustainability.
On behalf of our leadership team and all of Neighborhood Transport, we welcome the opportunity to meet, greet, and learn how we can serve your needs. Call us at (239) 478-5323 with questions or reservations.